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Forget Me Not® Learner App
Find help on the main features of Learner App
Using Learner App
Personalise Learner App
Learner App FAQs
- What happens if I get a new mobile device?
- How can in-app sounds be disabled even with Silent Mode enabled?
- What can cause communications loss to the App?
- How do I update the app?
- How do I uninstall the app?
- How much download data is used when viewing a Question Series?
- How can I watch a video again?
- How can I save the audio clip I just played?
- How can I adjust the size of an image?
- How can I adjust the size of the text?
- How can I find the app version?
- Why am I not getting question reminders on my iPhone?
- How can I access Question Series across multiple mobile devices?
- How can I view questions that have been mastered?
- How can I sign out from the Learner App?
Learner App Troubleshooting
- Learner App forgot password options
- How to sign-in on iPhone using an email that contains an apostrophe?
- How can I reset my password from the app?
- Can I use the app on multiple phones at the same time?
- An Error has occurred when submitting questions in the mobile app
- Send Password Reset Link from Learner App
- Send a Magic Link from the Learner App
- Why am I not able to sign in to the app with my registered email?
- Why isn't the App Install QR Code scan working?
- How to clear the App clear cache for Android phones
- How to delete the App and clear cache for iPhone
- Why is the typing indicator stuck?
- Why am I not getting Push Notifications on my iPhone?
- Why has a Question Series disappeared from My Learning dashboard?
- Why do I get 'oops we've hit a snag - try again'
- Why are errors showing when accessing certain web app functions?