1. Support Centre
  2. Forget Me Not® Learner App

How to clear the App clear cache for Android phones

Sometimes Android phone App cached files can become corrupt and need to be cleared to fix sign-in issues

▶️ To clear the App Cache

    1. Tap Settings
    2. Then swipe to and tap Apps
    3. Select or search for the Forget Me Not app.
    4. Tap Storage, and then tap Clear cache.
  1. Open the Forget Me Not App and try and sign in again

If clearing the cache doesn't work, try and uninstall and re-install the Forget Me Not app from the play store.