- Support Centre
- Forget Me Not® Frequently Asked Questions
- Question Series
How do I 'Master' a Question Series?
A Question Series is classified as ‘Mastered’ once all questions have been answered correctly for the specified number of times the question is presented
The number of times a question is presented is based on the mastery level as defined in the Question Series. Once a Question Series is mastered, you will receive a Certificate of Mastery by email.
✅ The mastery level can be specified as 1, 2, 3, 4 etc and depends on the level of competency required by the Campaign Manager within your organisation.
Each Question Series can have a different mastery level depending on the audience so check with your Campaign Manager if you have questions about the mastery level for a particular Question Series.
⚠️ Looking for your mastered Question Series? Take a look at Why have Question Series disappeared from Today or My Learning dashboards? and How can I view questions in a mastered Question Series?