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Forget Me Not® Learner App
Admin Getting Started
Frequently Asked Questions
Troubleshooting
Learner Getting Started
App Installation
Sign In
Using Forget Me Not
Older versions
Getting Started FAQs
Getting Started Troubleshooting
Forget Me Not® Learner App
Using Learner App
Using Learner App (Legacy Mode)
Personalise Learner App
Learner App FAQs
Learner App Troubleshooting
Forget Me Not® Learner Web
Using Learner Web
Learner Web FAQs
Learner Web Troubleshooting
Forget Me Not® Freestanding
Kiosk Installation and Setup
Using Forget Me Not® Freestanding Kiosk
Frequently Asked Questions
Troubleshooting
Forget Me Not® Frequently Asked Questions
Question Series
Learning Pathway
Learning Resources
Account Profile & Settings
Question Content & Media
Email and Notifications
Forget Me Not® Assistant
Public Question Gallery
Frequently Asked Questions
Troubleshooting
Collateral for Forget Me Not® Trials
Collateral for Participants
Collateral for Executives, Leaders and Champions
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Support Centre
Forget Me Not® Learner App
Admin Getting Started
Frequently Asked Questions
Troubleshooting
Learner Getting Started
App Installation
Sign In
Using Forget Me Not
Older versions
Getting Started FAQs
Getting Started Troubleshooting
Forget Me Not® Learner App
Using Learner App
Using Learner App (Legacy Mode)
Personalise Learner App
Learner App FAQs
Learner App Troubleshooting
Forget Me Not® Learner Web
Using Learner Web
Learner Web FAQs
Learner Web Troubleshooting
Forget Me Not® Freestanding
Kiosk Installation and Setup
Using Forget Me Not® Freestanding Kiosk
Frequently Asked Questions
Troubleshooting
Forget Me Not® Frequently Asked Questions
Question Series
Learning Pathway
Learning Resources
Account Profile & Settings
Question Content & Media
Email and Notifications
Forget Me Not® Assistant
Public Question Gallery
Frequently Asked Questions
Troubleshooting
Collateral for Forget Me Not® Trials
Collateral for Participants
Collateral for Executives, Leaders and Champions
Forget Me Not® Learner App
Find help on the main features of Learner App
Using Learner App
My Learning Dashboard
About Resources
About Resources Dashboard
About Learning Resource Details
Learner App FMN Assistant
See more
Using Learner App (Legacy Mode)
View Info - Series Overview
View Info - Learning Resources
View Info - Questions
Today Dashboard
Personalise Learner App
Personalise the Mobile App experience
Watch a video to see how to personalise the app
About Learner App More Functions
Sound Effects
Haptic Feedback
Email Notifications
Push Notifications
Question Delivery Notification Time
How to view web notification settings on the Learner App
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Learner App FAQs
What happens if I get a new mobile device?
How can in-app sounds be disabled even with Silent Mode enabled?
What can cause communications loss to the App?
How can I install the app when I access emails on a computer
How do I update the app?
How do I uninstall the app?
How much download data is used when viewing a Question Series?
How can I watch a video again?
How can I save the audio clip I just played?
How can I adjust the size of an image?
How can I adjust the size of the text?
How can I find the app version?
Why am I not getting question reminders on my iPhone?
How can I access Question Series across multiple mobile devices?
How can I view questions that have been mastered?
How can I sign out from the app?
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Learner App Troubleshooting
Learner App forgot password options
How to sign-in on iPhone using an email that contains an apostrophe?
How can I reset my password from the app?
Can I use the app on multiple phones at the same time?
An Error has occurred when submitting questions in the mobile app
Send Password Reset Link from Learner App
Send a Magic Link from the Learner App
Why am I not able to sign in to the app with my registered email?
Why isn't the App Install QR Code scan working?
How to clear the App clear cache for Android phones
How to delete the App and clear cache for iPhone
Why is the typing indicator stuck?
Why am I not getting Push Notifications on my iPhone?
Why has a Question Series disappeared from My Learning dashboard?
Why are errors showing when accessing certain web app functions?
Why do I get 'oops we've hit a snag - try again'
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