Why do I get 'invite link expired' when using a magic link?

You will get an ‘invite link expired’ message when you try and use a magic link which is more than 6 hours old

Magic invite links only last 6 hours before they expire, so they need to be used straight away.
Don’t worry you can easily request a new one if you are a first time unregistered user or if you have already registered and need to sign in again.


▶️ Unregistered User: Enter your email address and tap Request magic link.
▶️ Registered User: Tap Send magic link

Check your mailbox for the email. It can take up to 10 minutes for the email to arrive.
Follow the instructions in the email to Sign in using a Magic Link .



 

⚠️ Email didn’t arrive? Try these tips to try and resolve before contacting your Manager for a resolution

✅ Still having problems? Take a look at the list of Troubleshooting articles