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What does the Learner Enrolment (summary) Status indicate

The Learner Enrolment (summary) Status indicates the current high level state of the learner's enrolment in a Series.

The learner enrolment (summary) status can be found in the Enrolments tab for each Series.


The following table describes each of the different states.

Status Indicator Description
Failed to Start 🔴

A learner has been enrolled in a Series however they have not yet started.

This could be for a number of detailed reasons such as;

  • A new learner has Not Signed In
  • An existing learner has Not seen any Questions
Note: While the learner is enrolled and the Series duration is still within the current time period, the learner cannot be re-enrolled in the same Series unless they are first Withdrawn.
In Progress 🔵

The learner has been enrolled and has open the Series.

For an In Progress learner the following details are useful:

  • Started shows the date the learner opened the Series
  • No Questions Attempted shows that the learner has not attempted the 1st question
  • Progress shows the learner's percentage of correct attempts from the total number of possible correct attempts
  • Last Active shows when the learner was last in the app and attempting questions.

Note: While the learner is enrolled and the Series duration is still within the current time period, the learner cannot be re-enrolled in the same Series unless they are first Withdrawn.

Mastered 🟢

The learner has completed the Series by correctly attempting all questions within the specified enrolment duration period.

Note: Once the learner has Mastered the Series they can be re-enrolled in this Series, they can also review the Mastered Series in the App for a limited time after it has expired.

Expired 🔴

The learner was enrolled in the Series which has now ended and the learner either:

  • Never Signed In - a new learner never installed the app and/or never signed in before the enrolment ended
  • No questions attempted - a learner opened the Series but no question attempts were made before the enrolment ended
  • Incomplete - a learner started but did not complete all question attempts before the Series duration period had expired

Note: Once the enrolment has ended, the learner can now be re-enrolled in this Series to try again

Withdrawn The learner was enrolled in the Series however the enrolment has been cancelled by the administrator.

 

✅ Use the Learner Insights to get a detailed view of enrolment status for each Learner