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What happens to Freestanding if we change our WiFi network or password

Learn how to get assistance with updating the connected WiFi network details

Forget Me Not® Freestanding comes pre-configured to your WiFi network so everything should work when it's powered on. In the case where the device is showing a connection error it might be due to one of the following situations:

  • WiFi Network SSID name may have changed
  • WiFi Network password may have changed
  • WiFi Network security settings may have changed

In order to fix any of these issues, please contact FMN Support for assistance.

⚠️In order for Forget Me Not® to provide support to you Freestanding Kiosk there must be a competent person available to perform actions on the kiosk device on site upon request.