1. Support Centre
  2. Forget Me Not® Frequently Asked Questions

What is System Maintenance Mode

Sometimes the system needs maintenance which requires access to be paused while important updates are applied

If you are trying to access the Forget Me Not app and see the Under Maintenance notice, then access to the system is unavailable until the important updates have been applied.

System Maintenance is typically done on weekends and at times where most users are not accessing the system. This is done to minimise the inconvenience to users and a restore date and time will be displayed on the screen.

Access to the system will be restored on or after the specified time.

✅ During Maintenance Mode your account will stay logged in to the app and you can return to learning once the maintenance period has ended