Forget Me Not® Learner Web
      Back to home
      1. Support Centre
      2. Forget Me Not® Learner Web

      Why am I not getting browser notifications on a shared computer

      Learn how to set browser notifications when you use a shared computer when notifications may have be disabled by another user

      Forget Me Not is available via a web browser using Learner Web which means it can be used on shared computers. When the computer is shared, another user may have already disabled browser notifications and this will impact all other users of the shared computer.

      The Learner Web can only prompt once for browser notification permissions, and if that is rejected by a user, then that will set up notification permissions for all future users.

      If the user rejected the notifications, then all future users are never asked again to enable.

      Any subsequent user signing in on the same browser, even though in a new session, will never be prompted to get notifications as this is part of browser security/spam protection mechanisms.

      This means you might not be getting any notifications through the browser.

      ⚠️Learner Web access via a computer needs to be enabled for your organisation. Please contact FMN support if you believe you should have learner Web access.

      Enable Browser Notification in Chrome

      You can enable browser notifications (in Chrome) as follows:

      1. Open and sign-in to Learner Web. 
      2. Go to Settings > Privacy and Security > Site Settings
      3. Then select Permissions > Notifications.
      4. Look for the Learner Web address under Not Allowed to Send Notifications.
      5. Then set Allow for that site.
      6. Browser notifications should appear when available.
      ✅ For full steps refer to the Google Chrome support article Use notifications to get alerts.

       

      Enable Browser Notification in Edge

      You can enable browser notifications (in Edge) as follows:

      1. Open and sign-in to Learner Web. 
      2. Go to Settings and more (3-dot menu)
      3. Then choose Settings > Cookies and Site Permissions
      4. Then select Notifications.
      5. Look for the Learner Web address under Block.
      6. Then select Allow for that site.
      7. Browser notifications should appear when available.

      Enable Browser Notification in Safari

      You can enable browser notifications (in Safari) as follows:

      1. Open and sign-in to Learner Web. 
      2. Go to Apple menu  > System Settings
      3. Then select Notifications > Application Notifications.
      4. then change the website alert style and other settings.
      5. Look for the Learner Web address then change the website alerts.
      6. Then set Allow for that site. 
      7. Browser notifications should appear when available.

      ✅For full steps refer to the Apple Safari support article Customise website notifications.

       

      ⚠️Disabling browser notifications will impact all other users of the computer if on a shared device.