- Support Centre
- Forget Me Not® Learner App
Why are errors showing when accessing certain web app functions?
Web app errors are shown to indicate that services are being blocked by company internet policies
After signing in to the web app, errors may appear when accessing specific functions, which can indicate that your companies internet policy has blocked some of our 3rd-party services.
Example Error Messages
The following error messages can be displayed when accessing a specific function if strict internet site blocking is active in your company.
Error message | App Function |
an error occurred loading chat | FMN Assistant |
an error has occurred | FMN Assistant / Settings |
Error displaying resources | Resources |
✅ Contact your Forget Me Not console administrator to raise a support ticket to resolve this issue