Why are errors showing when accessing certain web app functions?

Web app errors are shown to indicate that services are being blocked by company internet policies

After signing in to the web app, errors may appear when accessing specific functions, which can indicate that your companies internet policy has blocked some of our 3rd-party services.

Example Error Messages

The following error messages can be displayed when accessing a specific function if strict internet site blocking is active in your company.

Error message App Function
an error occurred loading chat FMN Assistant
an error has occurred FMN Assistant / Settings
Error displaying resources Resources

 

✅ Contact your Forget Me Not console administrator to raise a support ticket to resolve this issue