Why can't I install the Forget Me Not app on my phone?

The app requires a compatible operating system (OS) and a device with enough storage space to allow installation

If you can’t install the app on your mobile device there can be a number of reasons why.

Possible Issue

Suggested Resolution

Not enough storage on your phone

  • delete unwanted files on your phone to free up space

  • add external storage if possible via a external SD card

  • upgrade your phone to something with more storage capacity

  • contact your Campaign Manager for a solution

Incompatible phone model to meet App requirements

Incompatible OS version

  • upgrade the OS on your mobile device to meet the App requirements

  • If your phone is too old to support a newer OS you might also need to consider upgrading your phone

App store account issue

  • check that you don’t have blocks or issues with your app store provider

  • try installing another app to make sure your account is working

  • The FMN app is free and does not require payment or contains no adds so ensure you are installing the correct app
  • contact your Campaign Manager for a solution