Learn why you might not see all groups you are the owner of when viewing reports as a Team Manager
As a Team Manager you can login to the console and view Insights Reports for all the groups you are the owner of.
Sometimes you might check the groups filter and notice that not all of the groups where you are an owner are listed.
The following example shows a scenario where the Team Manager is the owner of groups A, B & C but will only see Groups A & B in the groups filter because the WITHDRAWN Status has not been selected in the report which corresponds to the status of the users in that group.
- Group A
- User A1 - Status: In Progress
- User A2 - Status: Not Started
- Group B
- User A1 - Status: In Progress
- User A2 - Status: Mastered
- Group C
- User A1 - Status: Withdrawn
- User A2 - Status: Withdrawn
✅ In order for all of the groups to appear in the Insights filter lists, the corresponding status filters need to be applied that match the status of the user enrolments of group members.