Why isn't the QR Code scan working?

QR Codes are used to make app install an easy process when viewing the invite email on a computer

If you are trying to scan the QR code with your mobile device and it’s not being recognised, there can be multiple reasons why it isn’t working.

Possible Issue

Suggested Resolution

Your phone camera app doesn’t support native scanning of QR codes

  • try installing a dedicated QR Code scanning app. There are lots of free ones listed on the app store. Just do a search.

You don’t have a QR code scanner app installed

  • try installing a dedicated QR Code scanning app. There are lots of free ones listed on the app store. Just do a search.

You may be using an incorrect QR code scanning technique