- Support Centre
- Forget Me Not® Frequently Asked Questions
- Account Profile & Settings
What happens when my Magic Link is corrupt?
Corrupt Magic Links are caused by email security systems and can be fixed in a number of ways
Magic Links are sent to allow you to sign in to the FMN App, some company email security systems rewrite the links to protect the company from malicious content. This rewrite can corrupt our Magic Links which means you can't sign in to the FMN App.
▶️ You can sign in using an email and password instead, just select I need a new password and you will be sent one.
✅ You can also ask your IT department to whitelist our domains